Terms of use
Delivery
When placing an order in our online store, we offer delivery via Kurjerpasta Omniva.
Price for delivery 4.00 Euro
Shipping / receiving time
The goods are sent out only after receiving the payment. We ship the product within 24 hours
receipt of payment. Omniva couriers deliver the product within one to five working days.
If you have not received your package more than 5 working days from the moment of ordering, please contact
call us at 26887713.
Return / exchange of goods
Before returning the product, always contact us by phone at 26887713.
Return or exchange of goods is possible if the goods are unused or have no signs of use.
The cost of returning the goods is borne by the buyer, as well as the second shipment if the goods are exchanged.
download and fill out the Opt-out form. Add it to the shipment.
If the item is returned with signs of use or is damaged, no refund will be given.
Bank details
- SIA Lash and Brow Studio Riga
- Reg. no. 40203189744
- VAT Reg. No.: LV40203189744
- LV47PARX0022305710001
Distance contract
This contract is concluded between the owner of the online store lashandbrow.lv SIA „Lash and
Brow Studio Riga", registration no. 40203189744, registered on January 14, 2019, legal
address: 30 Viennoštā street, Pabaži, Saulkrastu parish, Saulkrastu prov., Latvia, info@lashandbrow.lv, Tel: 26887713 (hereinafter -
Seller), and the Buyer who places an order and makes a purchase on the lashandbrow.lv website
on the trading site. The distance contract applies to all orders and purchases that
made in the lashandbrow.lv online store.
1. The buyer buys, orders, pays and receives, while the seller delivers and sells in the online store
lashandbrow.lv specified goods (hereinafter Goods) in accordance with this distance agreement
established (hereinafter referred to as the Agreement).
2. The Buyer buys the Goods by filling out the relevant purchase form on the Seller's website
lashandbrow.lv. When making a purchase, the Buyer undertakes to provide accurate data, ie name,
surname, telephone number, e-mail address and preferred delivery method and exact address. For
The Buyer commits to any changes to the purchase no later than 24 hours after the purchase
notify the Seller by writing an e-mail of the moment of receiving the confirmation
to info@lashandbrow.lv. For inaccurate delivery resulting from incomplete deliveries
for information, responsible Buyer. The purchase of the product is considered to be the responsibility of the Buyer
an offer for the Seller to conclude this Distance Agreement. Personal data relating to goods
delivery, are not transferred to third parties, except for the courier company, to secure the Goods
delivery
3. The Seller delivers the Product to the address specified by the Buyer, in accordance with the specified delivery method
with the indicated tariffs. The buyer pays for the shipping costs and the goods together, before
receiving confirmation and delivery of Goods from the Seller. Shipping is included
in the invoice.
4. Purchases can be made by the Buyer at any time, but the Product is assembled by the Seller on the 24th
hours, on weekdays. On Saturdays and Sundays - collection and shipping is not possible
performed. Purchase confirmation is sent to the Buyer by e-mail (if you don't see it in the inbox, check
section spam and subscribers). If the Buyer does not receive a confirmation e-mail, then the order in the system
not received. The product is shipped only after payment has been received. Payment terms:
(Payment options, for example – payment cards, internet banking online (Banklink)
5. The buyer can use the provisions contained in the Consumer Rights Protection Law of the Republic of Latvia
right of withdrawal and return the Product within 14 (fourteen) calendar days. Returns
delivery costs are borne by the Buyer. The Buyer returns the Goods to the Seller by sending them to the address Cēsu iela 9-49, Rīga, LV-1012, or by previously agreeing with the Seller on the time and place to deliver them personally.
6. In the event that the Goods in the purchase are assembled incorrectly, are damaged or otherwise do not match
Product description, the Buyer has the right to exchange the Product within 14 (fourteen) days by filling
Purchase cancellation form. The supplier's expenses in the above-mentioned case are covered by
Seller. In order to avoid dispute situations, at the time of receipt of the Product, the Buyer has
you must make sure that it corresponds to its description and what was ordered (number of items, color and other attributes).
Right of withdrawal
7. If the Buyer wants to exercise the right of refusal, the following provisions should be taken into account:
7.1. The Returned Product must not be visibly used or damaged. If the condition of the returned Product
has deteriorated, the Buyer's right of withdrawal is invalid.
7.2. If the Buyer wants and can use the right of refusal, he must use the Purchase refusal
form, which can be found on the website of the online store lashandbrow.lv, or you should contact
Seller by e-mail: info@lashandbrow.lv. The Buyer sends the completed form to the Seller at
the e-mail indicated above. The buyer pays the cost of returning the product and sends it to Barons Kvartāls Omniva Parcel or to Cēsu Street 9 - 49, Riga, Latvia LV1012.
7.3. The Buyer is obliged to keep both the Supplier's documents on the receipt of the Product and
Documents of the supplier/courier regarding the return of the Product to the Seller.
7.4. For more detailed information about what is a distance contract and the right of withdrawal, the Buyer can
get acquainted on the website of the Consumer Rights Protection Center.
7.5. The money will be deducted back using the same payment method that the customer used to make the transaction. If the Buyer refuses the courses or uses the right of withdrawal, the Seller returns the money to the Buyer within 14 days from the date of submission of the withdrawal form.
Payment and delivery
8. The average delivery time is one to three working days in the territory of Latvia and more outside
For deliveries to Latvia, if the desired product is available in stock. Delivery time may vary, it
depends on the delivery company due to circumstances beyond the Seller's control.
9. All prices in the online store are indicated with 21% VAT (value added tax).
10. This Agreement is in accordance with the laws and regulations of the Republic of Latvia. The buyer confirms that it is
has familiarized himself with the terms of this Agreement and undertakes to observe and fulfill them.
11. The Buyer is informed that the Seller has the right to unilaterally change this Agreement at any time
the rules.
Dispute Resolution Rules
12. If the dispute cannot be resolved through negotiation or correspondence, the Parties will resolve the dispute in the LR court, observing the laws and regulations of the Republic of Latvia.
13. When purchasing courses, the Buyer makes an advance payment in full. After making the payment, the Buyer will receive a confirmation e-mail within 24 hours to the e-mail address specified in the purchase form. If the Buyer cancels the courses later than 14 days before the scheduled course start date, the payment for the courses will not be returned. The Seller returns the money paid for the starter kit to the Buyer in accordance with the procedure specified in this Agreement.